Delivery
Custom zones, real-time tracking and driver management.
Zapio, helping Dubai businesses succeed for over 10 years.
Home
About Zapio
Our Work
Blog
Services
Products
Commission-free online orderingCommission-Free Online Ordering for Restaurants in Dubai
Accept direct orders and keep 100% of your revenue. Stop paying delivery aggregators a cut of every order: Zapio Menu gives your restaurant its own online ordering system for delivery, takeaway, dine-in and pre-orders. Your brand, your customers, your money. Zero commission, forever.
- 0% commission
- Your customer data
- Live order tracking
0%Revenue you keep
<0sReturning-customer checkout
0daysPre-order window
01
Branded Website & Apps
Your own ordering website and iOS & Android app, in your brand.
Learn more 02QR Code Menu
Customers scan, browse and order from their phones, no download needed.
Learn more 03Tablet Menu
An interactive in-table menu with your logo, colours and dishes.
Learn more 04Online Ordering
Delivery and pickup orders straight to your kitchen, with 0% commission.
You are hereZero commission · Free trial
Accept direct orders. Keep 100% of your revenue.
Your own online ordering system for delivery, takeaway and dine-in. Start taking orders with zero commission.
- 0% commission
- Your brand
- Live in 24 hours
The math is simple
How Much Are Aggregator Commissions Costing You?
Delivery aggregators typically take 25–35% of every order. Move your regulars to direct ordering and that money stays with you. Adjust the sliders to see what commission costs your restaurant.
Orders × average value × commission × 30 days
Paid to aggregatorsAED 13,500per month · AED 162,000 a year
vs
Commission with Zapio MenuAED 0Every order, every time
Keep that revenue
Estimate for illustration. Your aggregator's actual commission and fees may differ.
How it works
From Hungry Customer to Order in Your Kitchen
- 1
Customer finds you
Through your website, app, QR code, Instagram link or Google search.
- 2
Browses & customises
A visual menu with photos, sizes, add-ons, dietary filters and smart upselling.
- 3
Pays instantly
Apple Pay, card or cash, with one-tap checkout for returning customers.
- 4
You fulfil
The order hits your dashboard with a sound alert. Accept, prepare, deliver, and the customer tracks it live.
Order types
Every Way Your Customers Want to Order
Takeaway
Click & collect with a ready notification.
Dine-in
QR code table ordering and pay at table.
QR Code MenuPre-order
Schedule up to 7 days ahead for catering and events.
Built to convert
An Ordering Experience Built to Convert
Every feature is designed to turn visitors into paying customers, faster.
- Smart upselling & cross-sellingAutomatic suggestions based on the cart: "Add fries?", "Upgrade to large?", "Customers also ordered…". Every suggestion lifts order value with no manual effort.
- One-tap reorder for regularsPast orders, favourites, modifiers, addresses and saved payments are remembered, so regulars reorder in under 10 seconds.
- Real-time order managementEvery order appears instantly with full details, customer info and delivery instructions. One-tap accept, and the kitchen sees it immediately.
- Live order trackingCustomers follow their order from confirmed to preparing, dispatched and delivered on a live map, with no "where's my order?" calls.
Today's orders New order
#3108 · Sara A.Delivery · Business Bay · AED 74
Accept#3107 · Omar K.Takeaway · ready 7:45 pm · AED 38
Preparing#3106 · Table 4Dine-in · QR order · AED 112
Served#3105 · Priya M.Pre-order · Fri 1:00 pm · AED 420
ScheduledConfirmedPreparingDispatchedDelivered
Payments
Every Payment Method. Zero Friction.
Apple Pay & Google Pay
Biometric one-touch checkout, with no card numbers to type.
All cards accepted
Visa, Mastercard and debit cards, processed securely with PCI-DSS compliance.
Cash on Delivery
Customers choose COD at checkout and the driver collects on arrival.
Abandoned cart recovery
Automatic reminders when customers leave without paying.
Saved cards & one-click
Returning customers pay in one click with saved details.
Multi-currency
135+ currencies, with local pricing in AED, GBP, USD, SAR and more.
Your customers, your data
Own Your Customer Relationships
With aggregators, the customer belongs to the platform. With direct ordering, every name, number and order is yours, so you can reward regulars and bring people back.
Full customer databaseNames, emails, phones, order history, frequency and lifetime value. Yours to export anytime.
Built-in loyalty programmePoints on every order, membership tiers and automatic rewards.
Promotions & offersBOGO, flash sales, coupon codes and bundles, with no aggregator approval needed.
Push notificationsSend offers straight to customers' phones at zero cost.
Customer analyticsKnow who orders what, how often and when, then target your best customers.
Win-back automationLapsed customers are detected automatically and sent a personalised offer.
Customers Export
CustomerOrdersLifetime
SASara A.Gold42AED 3,180
OKOmar K.Silver18AED 1,240
PMPriya M.Gold35AED 2,960
JRJames R.New2AED 96
Win-back sent to 24 customers inactive for 30 days
Illustrative data.
Integrations
Connects With Tools You Already Use
POS integration
Foodics, Lightspeed and Square. Online orders flow into your POS alongside dine-in orders.
Google Business & Maps
Your ordering link syncs to Google, so customers order directly from search.
Google Analytics & Meta Pixel
Track traffic sources, conversions and ad ROI, and build retargeting audiences.
WhatsApp notifications
Order confirmations and updates sent on WhatsApp.
Accounting & reports
Export orders, revenue and tax data for QuickBooks, Xero or manual bookkeeping.
Delivery partners
Integrate third-party delivery services or manage your own drivers from one dashboard.
Free demo · Zapio Menu
Your brand. Your customers. Your money.
Book a free demo and see direct online ordering for your restaurant, with zero commission.
- Free demo
- Callback within 24H
- No hidden charges
The Zapio Menu family
Discover more
Find all Zapio Menu features on zapiomenu.com
This page covers online ordering. Visit the Zapio Menu website for the complete feature list, integrations, plans and product updates.
Direct online orderingDelivery zonesClick & collectQR dine-in orderingPre-ordersAll payment methodsLive order trackingCustomer databaseLoyalty programmePush notificationsPOS integrationWhatsApp updates
Zero commission, live in 24 hours. Start taking orders or book a demo today.
Trusted across the UAE
Our Clients Love Us
Restaurants across the UAE use Zapio to take direct orders and keep their revenue.
FAQ
Online ordering questions
Have another question? Call our UAE HQ on 02 553 7060 or send a message.
What is a commission-free online ordering system?
It is your restaurant's own ordering system on your website, app and QR codes. Customers order directly from you, so you pay no commission per order and keep 100% of the revenue.
Which order types are supported?
Delivery with custom zones and live tracking, takeaway with click & collect, dine-in with QR table ordering and pay at table, and pre-orders up to 7 days ahead.
Which payment methods can customers use?
Apple Pay, Google Pay, Visa, Mastercard and debit cards, plus Cash on Delivery. Returning customers can pay in one click with saved details.
Do I own my customer data?
Yes. Names, emails, phone numbers, order history and lifetime value are all yours, and you can export them anytime.
Does it integrate with my POS?
Yes. Online orders can flow into POS systems such as Foodics, Lightspeed and Square alongside your dine-in orders.
Can I use my own delivery drivers?
Yes. Manage your own drivers or integrate third-party delivery services from one dashboard.
Looking for a commission-free online ordering system in Dubai? You've found us!
Have a project in mind? Let's talk
Get an obligation-free quote tailored to your needs, or book your one-on-one chat with one of our digital strategists to develop ideas that meet your business goals. Our easy, hassle-free, guided process will hold your hand every step of the way. We advise all costs upfront so there's no nasty surprises.