iPads, Android Tablets & Kiosks Survey
iPads, Android tablets and kiosks are the ideal way to capture surveys from customers and employees right on your premises.
CSAT surveysOne Organized Place for Customer Survey App in Dubai
Your reputation really does precede you: almost 40% of people in Dubai check online reviews before choosing a product or service. Get customer feedback in the moment, and solve problems before a negative review ever appears online.
- One-tap tablet surveys
- Email, SMS & QR
- Live dashboards
~0%Check reviews first
0%Business from referrals
0Survey channels
01
CSAT Surveys
Understand how satisfied customers are with your products and services.
You are here02NPS Survey
Gauge the loyalty of your customer relationships with Net Promoter Score.
Learn more 03Employee Survey
Survey your employees, analyse their feedback and get real-time insights to improve your business.
Learn moreNow or never · Customer Survey App @ 50% OFF
CSAT Surveys @ 50% OFF
Get your free CSAT software and start hearing what your customers really think, in the moment.
- One-tap surveys
- Every channel
- Callback within 24H
Word of mouth
Make sure only the good news travels fast
Nothing speaks louder than the opinion of your customers. In fact, 20% of new business comes from word-of-mouth referrals. With our customer survey app in the UAE, you can catch negative feedback and act on it before it is made public.
Catch it before it goes public
Unhappy feedback"My order was late"
Instant alertManager notified in seconds
Problem solvedCustomer called back
Positive review★★★★★ posted online
Every channel
DO NOT LIMIT HOW YOU LISTEN TO YOUR CUSTOMERS
Send surveys through different channels and devices: web, email, SMS, in-app, bots and more. Whether it is by email, text message, on your website or right at checkout, you get the data you need. One question, deployed everywhere, feeding your marketing stack with high-value data.
WebEmailSMSIn-appBotsCheckout
When a response comes in…
Score ≤ 2
Set alerts
Create support tickets
Send notifications
Flag users
Update leads
Distribution
TYPES OF SURVEY DISTRIBUTION IN DUBAI
Choosing the right survey channels helps you collect relevant data and get the highest response rate.
Customer Survey Via Email
Create, send and manage email customer surveys within minutes with our email survey tool.
Customer Survey Via SMS
To gauge satisfaction after a service or interaction, SMS is the best option.
QR Codes
Print QR codes on receipts and delivery boxes, show them on your website or put them on the counter, so customers can scan and share feedback.
Website (Linking, Pop-up, Embedding)
Capture instant feedback from customers while they are still on your website.
All in one place
CENTRALIZED CUSTOMER SURVEY & REVIEW MANAGEMENT IN UAE
Intuitive and full of features. Manage your customer surveys and online reviews in one place, and watch your reputation grow with your business. We make customer experience the backbone of your business, building a cycle of happy customers and powerful reviews that win your next customer.
No need to interrupt your workflow: use our browser extension or custom integrations to store requests without switching apps, and see exactly which features or improvements your users ask for most.
Live insight
MANAGE THE CUSTOMER EXPERIENCE IN REAL-TIME
Build live dashboards and run reports for each department, service or shop. Create your own indicators and drive the whole customer experience across your company. Machine-learning analytics add context to your data, learn from spend, repeat visits and surveys, and predict future behaviour, so you can act when customers need it most.
LOOKING BACK TO GET AHEAD
Track performance week by week with the built-in dashboard and email reports, compare against benchmarks, and monitor KPIs across multiple locations, so every part of your business delivers equally exceptional results.
Customer experience · All branchesLive
CSAT92%
Responses1,284
Alerts3
Resolved98%
Dubai Mall
JBR
Abu Dhabi
Sharjah
Illustrative figures.
Free demo · Zapio Survey
Customer Survey System @ 50% OFF
Get your free demo and see live customer feedback dashboards for your business.
- Free demo
- Callback within 24H
- No hidden charges
Voice of the customer
Give your customers a VOICE
Listening to and understanding the voice of the customer is crucial to restoring consumer trust and building customer loyalty, engagement and advocacy.
Create customer experiences that drive loyalty and spend by understanding the key drivers of satisfaction at every touchpoint. Predict what your customers will do next and anticipate their future needs with predictive analytics.
Every touchpoint, one view
Store
Website
Support
Delivery
Illustrative scores.
Discover more
Find all Zapio Survey features on zapiosurvey.com
This page covers customer (CSAT) surveys. Visit the Zapio Survey website for the complete feature list, integrations, plans and product updates.
Tablet & kiosk surveysEmail surveysSMS surveysQR code surveysWebsite pop-upsReview managementLive dashboardsResponse triggersSupport ticketsBenchmarksMulti-location KPIsPredictive analytics
Give your customers a VOICE. Get your free software or book a demo today.
Trusted across the UAE
Our Clients Love Us
Listening to the voice of the customer builds loyalty, engagement and advocacy.
FAQ
Customer survey questions
Have another question? Call our UAE HQ on +971 2-553-7060 or send a message.
What is a CSAT survey?
A customer satisfaction (CSAT) survey measures how satisfied your customers are with your organisation's products and services.
How can I send customer surveys?
Through iPads, Android tablets and kiosks on your premises, by email, by SMS, with QR codes on receipts, boxes or counters, and on your website by link, pop-up or embedding.
Can I catch negative feedback before it goes online?
Yes. You get feedback in the moment, so you can solve problems before a negative review appears online.
Can I see results by branch or department?
Yes. Build live dashboards and reports for each department, service or shop, create custom indicators and monitor KPIs across multiple locations.
Can survey responses trigger actions?
Yes. Set alerts, create support tickets, send notifications, flag users and update leads when specific responses come in.
Looking for a trusted customer survey app in Dubai? You've found us!
Have a project in mind? Let's talk
Get an obligation-free quote tailored to your needs, or book your one-on-one chat with one of our digital strategists to develop ideas that meet your business goals. Our easy, hassle-free, guided process will hold your hand every step of the way. We advise all costs upfront so there's no nasty surprises.